Privacy Policy

Introduction

Closer Mode ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered call scoring platform.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (email address, organization name)
• Call data imported from integrated platforms (e.g., Gong)
• AI provider API keys (encrypted and stored securely)
• Usage data and analytics

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and analyze your sales calls using AI
• Send you technical notices and support messages
• Respond to your comments and questions

Data Security

We implement appropriate technical and organizational measures to protect your personal information. All API keys are encrypted at rest using industry-standard encryption. We use secure HTTPS connections for all data transmission.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@closermode.ai